“Our prior benefits provider seemed to be in it just for the commission. He didn’t take care of enrolling any employees or answer any questions. Mark and Chauthy keep us up to date with changes that will apply to our company and employees, and actively find ways to keep almost the same level of coverage without significant cost increases, even in the current market with significantly escalating rates. I think very highly of them and have recommended them to many people.”
“We’ve been working with Chauthy for a long time, and I can’t say enough good things about her. She’s quite accessible and helpful. Whatever the question or challenge, she’s responsive and figures out solutions.”
“Chauthy is very knowledgeable on insurance and does comprehensive research to make sure your organization gets the most appropriate health insurance. She gave us a good lay of the land of what’s out there and clear guidance to help us make good choices.”
“I’ve been working with Mark for about 20 years, through my previous employer and Misaine. Mark and Chauthy give great guidance and handhold us throughout the process. They’ve been helpful in so many ways and I endorse them wholeheartedly. We have 19 employees plus the owner and his wife. If someone has a question about filing a claim or benefits, they’ll often take it over and handle it for the employee directly. Any time we have a new employee, Mark or Chauthy comes in and goes through the policies and plans we have, explains coverages and helps them pick before their eligibility date. I don’t ever hesitate to reach out to them with any questions.”
“I inherited Rathbun Sargent when I started here 2 years ago. I’m the General Manager but also wear the HR hat, so I work directly with the team from Rathbun Sargent. Mark and Chauthy are easy to dialogue with and very available, reachable by cell even if they aren’t in the office. They are true partners in managing our employee benefits program, and come in person to our offices every time we have a new employee come on board, to review their benefits options. Rathbun Sargent was very involved when we moved our 401K fund, making sure the transition was smooth. When our group healthcare renewal costs were going to increase by 50-60%, they shopped it and were able to keep similar coverage with a different provider that only increased costs 13-14%.”